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Frequently Asked Questions

• What products can I use the voucher on?
  The voucher can be applied to any products available on Tia Naturals’ website, including skincare, haircare, and body care items. It cannot be used in conjunction with other discounts.
• How do I apply the voucher at checkout?
  To use your voucher, enter the code in the designated discount code box during checkout. Click “Apply” to see the discount reflected in your total amount.
• Can I use the voucher more than once?
  No, each voucher can be used only once per customer. After applying it at checkout, the code will no longer be valid for further purchases.
• What if my voucher code isn’t working?
  If your voucher code isn't working, please double-check for any typing errors. Ensure it's still valid and hasn’t expired. Contact our support for further assistance.
• Is there a minimum purchase required to use the voucher?
  Yes, a minimum purchase is typically required to use the voucher. Please refer to the terms and conditions provided with your voucher code for specific details.